Terms of Sale and Use
Effective date: November 10, 2026
These Terms of Sale and Use (“Terms”) are the agreement between you and Raven Media LLC (“Raven Media,” “we,” or “us”), a Hawaii limited liability company in the United States. The Terms apply when you visit plantoyes.com (the “site”) or buy Plan to Yes (the “kit”).
By buying the kit or using the site, you agree to these Terms, the License, the Refund Policy, and the Privacy Policy. Checkout does not ask you to tick an agreement box. Your purchase is your agreement. If you do not agree, do not buy the kit and do not use the site. You agree to these Terms electronically, and your electronic agreement has the same effect as a signature.
Who is who
Raven Media LLC is the publisher and licensor of the kit. Raven Media makes the kit, delivers the files, gives support for the kit, and is responsible for the kit and for the accuracy of what the site says about it.
Email: support@plantoyes.com
Link means Sold through Link, LLC, an affiliate of Stripe, Inc., or another Stripe affiliate that your receipt names. Link is the merchant of record for your payment. In plain terms, Link charges your payment method, calculates and collects any tax that the law requires, sends your receipt, screens for fraud, handles payment disputes, and gives support for the payment. Your card or bank statement will show “link.com *” followed by a business name. Link does not own the kit, does not license the kit to you, and does not give support on how to use the kit.
Two sets of terms
When you buy the kit, two sets of terms apply, and each one covers a different thing:
- Link’s terms cover your payment, tax, receipt, payment support, and Link’s own refund process. They are Link’s Sold through Link Terms, Purchase Terms, and Buyer Services Terms, together with Link’s Consumer Terms of Service, at link.com/terms. Link’s privacy policy is at link.com/privacy. Those terms are an agreement between you and Link, and they include their own dispute terms. For buyers in the United States, those dispute terms include arbitration with Stripe. They apply only to claims between you and Stripe or Link. They do not apply to claims against Raven Media.
- These Terms, the License, the Refund Policy, and the Privacy Policy cover the kit, the license to use it, delivery, Raven Media’s own refund promise, and your relationship with Raven Media.
If the two conflict about how a payment is processed, how tax is handled, or when Link may refund a payment, Link’s terms control that point. If they conflict about the kit itself, these Terms and the License control. Nothing in either set of terms takes away a right that you cannot waive under the law of the place where you live.
Please read Link’s terms before you buy. If you do not agree to them, do not complete the purchase.
The product
Plan to Yes is a one-time digital download for freelance videographers. The kit is a planning method with templates. The kit is not a subscription, not software, not a course, not coaching, and not camera or editing lessons.
A purchase includes:
- Start Here
- A Quick Start
- The Worksheet (a 4-page fillable PDF)
- A six-slide Client Plan template: one PowerPoint file that opens in PowerPoint, Keynote and Google Slides, plus a Canva template link
- Worked Examples: Riverside Physical Therapy, Castillo Roofing, and One Method, Any Size (a one-page sheet that shows the method at three business sizes)
- The Walkthrough (a PDF deck that walks through the five steps on the clinic example)
- The AI Video Ideas Prompt (PDF and .txt)
The files are delivered as one ZIP file, Plan-to-Yes.zip.
The files come in the formats described on the sales page and the download page. Some templates may open in third-party tools such as PowerPoint, Keynote, Google Slides, or Canva. You need a compatible tool and your own account with that tool where the tool requires an account. The files are delivered digitally. Nothing is shipped.
Raven Media may improve or correct the files from time to time. Your purchase covers the files delivered to you at the time of purchase. Raven Media may send you updated files at no charge, but Raven Media is not required to do so, except where the law requires updates. Raven Media does not promise future updates, new versions, or new files.
Price and payment
The price is $29 USD, paid once. There is no subscription and no later charge.
You pay on a checkout page run by Stripe and Link. Raven Media does not receive or store your full card number or security code. Link charges your payment method. Your payment to Link counts as your payment to Raven Media for the kit.
Prices are in US dollars. Link may offer to show and charge the price in your local currency. If you choose that option, Link’s terms say the exchange rate is shown at checkout, that the rate includes a markup, and that the same rate is used if the purchase is refunded. You may also choose to pay in US dollars when that choice is offered. Your bank or card issuer may charge its own fees, such as a currency-conversion fee. Neither Raven Media nor Link controls those fees.
Sales tax, value-added tax (VAT), goods and services tax (GST), or similar tax may apply, depending on where you live. Link calculates tax from your billing details, collects it where the law requires, and sends it to the tax authority. Depending on where you live, tax is either added to the price or included in it. The checkout page shows your final total, including any tax, before you pay. If tax is not collected at checkout, you are responsible for any tax that the law of your place of residence requires you to pay on the purchase.
You confirm that you are allowed to use the payment method you use, and that the billing information you give is accurate. Checkout is not available in every country or region. Stripe and Link decide where checkout is available, and Raven Media cannot override that decision.
Link, or Raven Media, may decline or cancel an order that it reasonably believes involves fraud, a security risk, an error, or bad faith. If an order is cancelled for any reason other than your breach, you will be refunded the amount you paid.
Delivery and download access
After Link confirms your payment, you are sent to a download page on the site, and Raven Media sends an email with your download link to the address you gave at checkout. Link also sends you a receipt. Link’s receipt and Raven Media’s email are separate emails. If you do not see Raven Media’s email, check your spam folder and then contact support@plantoyes.com.
Your download access lasts at least 12 months from the purchase date. Each download link works for up to 20 downloads, which is enough to save the files on your own devices and to replace a lost copy. Download links are personal to you. If a link stops working, you reach the download limit, or the email does not arrive, email support@plantoyes.com from the address you used at checkout, and Raven Media will send you a new link or reset the limit during that period. After that period, the link stops working, and Raven Media may, but is not required to, send you a new one. You are responsible for saving your own copies of the files. You may not share your link.
If Raven Media cannot deliver the files you paid for, even after you contact support and Raven Media has had a reasonable chance to fix the problem, Raven Media will refund you in full.
License
Your use of the kit is governed by the License. A purchase gives you a license to use the kit. A purchase does not transfer ownership of the kit, the site, or the Plan to Yes name.
Refunds
Refunds are governed by the Refund Policy. In short, you may ask for a full refund within 14 days of your purchase, without giving a reason. Link’s terms also let Link refund a purchase within 60 days in some cases, for example if you did not receive the files, if the files are significantly not as described, if the files are damaged or corrupted, or if the payment was not authorized or was duplicated. If Link’s refund rules are more generous to you than Raven Media’s Refund Policy, Link’s rules apply to that refund.
If something is wrong with your order, please email support@plantoyes.com before you dispute the charge with your bank or card issuer, so that Raven Media can fix the problem or refund you quickly.
No results promised, and no professional advice
Plan to Yes does not promise clients, bookings, revenue, income, or any other business result. The kit teaches a planning method and provides templates. Results depend on you, your clients, your market, and your work. The Worked Examples are made-up illustrations and do not show typical or expected results.
The kit is not legal, tax, financial, accounting, or business advice, and the kit does not teach pricing. You are responsible for your own client contracts, your own prices, and your own decisions. Talk to a qualified professional about your own situation.
Your responsibilities
You agree that:
- You are at least 18 years old, or you are the age of majority in the place where you live.
- The information you give at checkout is accurate.
- You will keep your download link and files private, except as the License allows.
- You will follow the License.
- You will follow the law when you use the kit with clients, including privacy, publicity, confidentiality, and consent rules that apply to anyone you film, interview, or feature.
- You are not located in a country or region that is subject to a United States trade embargo or to other sanctions that apply to Stripe or Raven Media, and you are not on a government list of prohibited parties.
You are responsible for the agreements, promises, and work you make with your own clients. Raven Media is not a party to your agreements with your clients.
Business use and indemnity
The kit is designed for people who work, or plan to work, as professional videographers. If you use the kit in connection with your business, you agree to pay for, and to defend Raven Media against, claims by third parties (including your clients) that arise from your work for those third parties, from your breach of the License, or from your breach of the law. This section does not apply to a buyer who is a consumer in a place where the law does not allow this section to apply to consumers.
The site
You may use the site to learn about the kit, buy the kit, and download files you paid for. You may not misuse the site. You may not try to break into the site or its download system, interfere with other people’s use of the site, test the security of the site without our written permission, scrape the site in bulk, or use the site to send spam.
The site may change, and parts of the site may be unavailable from time to time. Raven Media is not responsible for temporary downtime, except as described in the Delivery section above.
Intellectual property
The site, the kit, the Plan to Yes name and logo, and all related materials are owned by Raven Media or its licensors. Third-party materials, such as Canva elements and fonts, remain owned by the third parties and are subject to their licenses. You may not copy, frame, or reuse the content of the site or the kit to build a competing product, except as the License allows.
If you believe that content on the site infringes your copyright, email support@plantoyes.com with the subject line “Copyright notice” and include: a description of your work; the page where the content appears; your name, email address, and postal address; a statement that you believe in good faith that the use is not authorized; a statement, made under penalty of perjury, that your notice is accurate and that you are the owner of the work or authorized to act for the owner; and your signature, which may be typed. The site does not host content uploaded by users.
Disclaimer of warranties
To the fullest extent the law allows, the kit and the site are provided “as is” and “as available,” without promises about results, accuracy, fitness for a particular purpose, or uninterrupted or error-free operation. Raven Media does not promise that the method will produce any particular result for you or for your clients.
Some places do not allow certain disclaimers, and some buyers have legal rights that cannot be waived. In those cases, the disclaimer applies only to the extent the law allows, and your legal rights are not affected.
Limit of liability
To the fullest extent the law allows, Raven Media, its owners, and its contractors are not liable for lost profits, lost clients, lost work, lost data, loss of goodwill, or any indirect, incidental, special, or consequential loss arising from the kit or the site, even if Raven Media was told that the loss might happen. To the fullest extent the law allows, Raven Media’s total liability to you for all claims arising from the kit or the site is limited to the amount you paid for the kit.
Nothing in these Terms limits or excludes liability for fraud, for death or personal injury caused by negligence, or for anything else that the law does not allow to be limited or excluded. These Terms do not take away rights that you cannot waive under the law of the place where you live.
Buyers who are consumers, including buyers in the European Union and the United Kingdom
If you buy as a consumer, the mandatory consumer-protection laws of the place where you live continue to apply to you, in addition to these Terms.
Right to cancel. Consumers in the European Union and the United Kingdom normally have a 14-day legal right to cancel an online purchase. Link’s terms confirm that right for purchases that are sold through Link. The 14 days run from the date you receive access to the kit. Raven Media does not ask you to give up this right, and your download does not end it. To use it, email support@plantoyes.com or contact Link’s support, and say that you are using the “cooling off period.”
Refund. Separately from the legal right to cancel, Raven Media’s Refund Policy gives every buyer, including buyers in the European Union and the United Kingdom, a full refund within 14 days of purchase, even after you download the files. If you ask for that refund, you do not need to rely on the legal right to cancel.
Digital content that is faulty or not as described. If the kit is faulty, or is not as Raven Media described the kit, you may have legal remedies under the consumer law of your country, such as the law implementing the European Union Digital Content Directive or the United Kingdom Consumer Rights Act 2015. Those remedies are not limited by these Terms.
Complaints and resolving disputes
If you have a problem, please email support@plantoyes.com first and describe the problem. Raven Media will reply within 5 business days and will try in good faith to resolve the problem within 30 days. Both sides agree to try this informal step before starting a lawsuit, except where a deadline, an emergency, or the law requires faster action, and except for a claim by Raven Media to stop a breach of the License or an infringement of Raven Media’s intellectual property.
These Terms do not require arbitration. Either side may bring an individual claim in small claims court.
Governing law and courts
These Terms, and any dispute arising from the kit or the site, are governed by the laws of the State of Hawaii and applicable United States federal law, without regard to conflict-of-law rules. If a dispute is not resolved informally, the state courts located in Honolulu, Hawaii, and the United States District Court for the District of Hawaii, will have exclusive jurisdiction over the dispute, and you and Raven Media consent to those courts.
These sections apply to claims between you and Raven Media. They do not change the dispute terms between you and Link or Stripe.
If you are a consumer, you keep any right you have under the law of your country of residence to bring a claim in the courts of your country of residence, and to rely on the mandatory consumer-protection laws of that country. Nothing in these Terms removes a right that the law does not allow to be removed.
Where the law allows, any claim arising from the kit or the site must be started within one year after the claim arises. Where the law does not allow a one-year limit, the shortest period that the law allows applies.
Chargebacks and abuse
If you dispute a payment with your bank or card issuer, Stripe and Link handle the dispute with your bank or card issuer. They may send your bank or card issuer the records of your order. Raven Media may also give Stripe and Link records of your order, including the date and time of your purchase and downloads, your email address, and the IP addresses used. Raven Media may turn off your download access, end your License, and refuse future sales to you while the dispute is open. If a dispute is decided in your favor, the purchase is treated as refunded, and your License ends.
Raven Media or Link may cancel an order, refuse a sale, or end a License if there is a reasonable belief that the order involves fraud, a stolen payment method, resale of the kit, sharing of the kit, or abuse of the Refund Policy. Raven Media will refund the price you paid if Raven Media cancels a legitimate order for any reason other than your breach.
Changes
Raven Media may update these Terms, the License, the Refund Policy, and the Privacy Policy. An updated version applies to new purchases and to use of the site from the effective date shown at the top of the updated version. For a kit you already bought, the License, Refund Policy, and price that applied when you bought the kit continue to apply, unless you agree to a change or a change is required by law. Earlier versions are available by email request.
General terms
- Entire agreement. These Terms, the License, the Refund Policy, and the Privacy Policy are the whole agreement between you and Raven Media about the kit and the site. These documents replace any earlier statements or understandings about the kit and the site. Link’s terms are a separate agreement between you and Link, and they are not replaced by this paragraph.
- Severability. If a court finds that a part of these Terms cannot be enforced, that part is limited or removed to the smallest extent necessary, and the rest of these Terms stays in force.
- No waiver. If Raven Media does not enforce a part of these Terms right away, Raven Media has not given up the right to enforce that part later.
- Assignment. You may not transfer your rights under these Terms, except as the License allows. Raven Media may transfer these Terms in connection with a sale or reorganization of the business.
- Notices. Raven Media may give you notice by email at the address you gave at checkout, or by posting on the site. You may give Raven Media notice at support@plantoyes.com.
- Events beyond our control. Raven Media is not responsible for a delay or failure caused by events outside Raven Media’s reasonable control, such as an outage of an internet, hosting, payment, or email provider, or Link’s or Stripe’s decision to decline, cancel, or refund an order.
- Language. The English version of these Terms is the official version.
- Survival. The sections about intellectual property, disclaimers, limits of liability, indemnity, disputes, governing law, and the License restrictions continue after the License ends.
Contact
Raven Media LLC
Email: support@plantoyes.com