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Privacy Policy

Effective date: November 10, 2026

This Privacy Policy explains what personal information Raven Media LLC (“Raven Media,” “we,” or “us”), a Hawaii limited liability company in the United States, collects when you visit plantoyes.com (the “site”) or buy Plan to Yes (the “kit”), why Raven Media collects the information, and what choices you have.

Raven Media is the controller of the personal information that Raven Media collects or receives, as described in this policy. When you pay, Stripe and its affiliate Sold through Link, LLC (“Link”) also collect personal information at checkout. Link is the merchant of record for your payment. Link and Raven Media are independent controllers of that information. Each of us decides separately how we use the information that we hold. Link’s own privacy policy, at link.com/privacy, covers what Link does with it. Raven Media does not sell your personal information. Raven Media does not share your personal information for cross-context behavioral advertising.

Who this policy covers

This policy covers the site and purchases of the kit, and covers the information that Raven Media holds. This policy does not cover third-party sites and tools, such as the checkout page run by Stripe and Link, a Link account, Canva, Google Slides, or an AI tool. Those services have their own privacy policies.

Information we collect

Purchase information. When you buy the kit, the checkout page run by Stripe and Link collects your email address, your name, your billing address, and any other details that the law requires for tax, such as a tax ID if you enter one. Checkout may also ask for your phone number. Stripe and Link also collect your payment details and handle your card. Raven Media does not receive or store your full card number or security code. Link’s terms allow Link to share the order information with Raven Media, and Raven Media receives it through Stripe. What Raven Media’s own order system saves is limited to: your email address, your name if you gave one, the order number and Stripe payment reference, the amount and currency paid, the date of purchase, the version of the Terms in effect when you bought, a private download link, how long the link works and how many times it has been used, whether the order was refunded or disputed, and whether Raven Media’s email with your download link was sent. Raven Media’s own system does not save your phone number, billing address, or tax ID. Raven Media can also see order details in its Stripe account, which may include your name, email address, billing country or address, the tax collected, and the payment status.

Download records. When you use a download link, Raven Media records the time of the download, the link used, the IP address of the device, and whether the download worked. Raven Media uses these records to deliver the files, to help you if a download fails, to detect sharing of download links, and to respond to a refund or payment dispute.

Support messages. If you email support@plantoyes.com, Raven Media receives your email address, your message, and any details you include.

Website analytics. The site does not run an analytics script, advertising tool, or tracking pixel. If Raven Media adds a cookieless analytics tool later, such as Cloudflare Web Analytics, Raven Media will update this policy first.

Technical logs. Cloudflare hosts and protects the site and runs the system that handles purchases and downloads. Cloudflare and Raven Media’s hosting setup may automatically record technical data such as IP address, date and time, pages requested, browser type, and errors, for security, abuse prevention, and keeping the site running.

Email. Raven Media sends email that is needed to complete and support your purchase, such as your order confirmation with your download link, and replies to your messages. The email goes to the address you gave at checkout. Raven Media does not add buyers to a marketing email list automatically. If Raven Media later offers an optional email list, joining will be your separate choice, and every message will include a way to unsubscribe.

Raven Media does not ask you for a home or street address on the site. Your billing address comes to Raven Media only through Stripe and Link at checkout. Raven Media does not knowingly collect sensitive personal information, such as health information or government identification numbers. Please do not send sensitive information in a support message.

Raven Media uses personal information for these purposes. If the GDPR, the UK GDPR, or a similar law applies to you, the legal basis for each purpose is shown.

  • Complete your purchase, deliver the kit, send your order confirmation and download link, and give support. Legal basis: performing our contract with you.
  • Keep records for tax, accounting, and other legal duties. Legal basis: legal obligation.
  • Prevent fraud, misuse, and unauthorized sharing of the kit, keep the site secure and running, respond to payment disputes, and protect Raven Media’s legal rights. Legal basis: our legitimate interests in running a secure business and protecting our work.
  • Send optional marketing email, if Raven Media ever offers a list. Legal basis: your consent, which you may withdraw at any time.

Providing your purchase information is necessary to complete a purchase. Without that information, Raven Media cannot sell you the kit. Raven Media does not make decisions about you using fully automated processes that have legal or similarly significant effects. Stripe and Link use automated fraud screening that may cause a payment to be declined.

Who receives your information

Raven Media shares personal information only with the companies and people needed to run the site and fulfill orders:

  • Stripe, Inc. and its affiliates, including Link. Link is the merchant of record. Stripe and Link process payments, screen for fraud, calculate and collect tax, send receipts, handle payment disputes and refunds, and give support for payments. They act as independent controllers for those purposes and for their own legal and fraud-prevention duties. Their privacy information is at link.com/privacy and stripe.com/privacy. Raven Media also uses Stripe’s tools to see and manage orders.
  • Cloudflare, Inc., which hosts and protects the site, stores the order and download records, and stores and delivers the download files. Cloudflare’s privacy policy is at cloudflare.com/privacypolicy.
  • Email providers that Raven Media uses to send your order email with your download link and to receive and send support messages. These providers act on Raven Media’s instructions.
  • Professional advisors, such as accountants and lawyers, and government authorities, when needed for tax, accounting, or legal reasons, or to protect legal rights, prevent fraud, or handle a dispute.
  • A buyer of the business, if Raven Media is ever sold or reorganized. The buyer must follow this policy or a policy that protects your information at least as well.

Raven Media does not sell personal information and does not rent personal information.

International transfers

Raven Media is based in the United States. If you live outside the United States, your information is transferred to and processed in the United States, and may also be processed in other countries by Stripe, Cloudflare, and Raven Media’s other providers. The United States may not have the same data-protection laws as your country. Stripe and Link may send your purchase information to Raven Media in the United States, and that transfer is necessary to deliver the kit to you. Raven Media’s main providers rely on safeguards such as the EU–U.S. Data Privacy Framework, the UK extension to that framework, and standard contractual clauses. You may email support@plantoyes.com to ask for more information about these safeguards.

Cookies

The site itself does not set cookies. It does not use analytics cookies, advertising cookies, or social-media tracking pixels. The checkout page runs on pages controlled by Stripe and Link. Stripe and Link may set cookies or use similar technology that they need to complete payment, prevent fraud, and recognize you if you use a Link account. Raven Media does not control those cookies. Link’s privacy information explains them. Cloudflare may set a cookie that is strictly necessary for security. Your browser lets you block or delete cookies, but blocking cookies may prevent checkout from working.

How long we keep your information

  • Purchase, tax, and accounting records: up to 7 years after the purchase, because tax and accounting rules can require records for several years.
  • Download records and IP addresses: up to 24 months after the purchase, to deliver the files, detect sharing, and respond to disputes.
  • Support messages: up to 3 years after the last message, to resolve the request and keep a record of what was agreed.
  • Optional email list information, if a list is ever offered: until you unsubscribe, and then only the minimum needed to honor your request.
  • Technical logs: only as long as Cloudflare keeps them under its own policies.
  • Information that Stripe and Link hold: for as long as their own policies say. Raven Media does not control that period.

After these periods, Raven Media deletes the information or removes anything that identifies you, unless the law requires Raven Media to keep the information longer.

Your rights

Whether or not a particular privacy law legally applies to you, Raven Media will respond to a request to use any of the rights listed below, for the information that Raven Media holds. To make a request, email support@plantoyes.com from the address you used at checkout. For the information that Stripe and Link hold, you can also make a request to Link, using the links at link.com/privacy-center. A request to Link does not delete the records that Raven Media holds, so make your request to Raven Media as well. Raven Media may ask for details to confirm that the request comes from you. An authorized agent may make a request for you with proof of authority. Raven Media will respond within 30 days, or tell you why the response needs more time, as the law allows. Raven Media will not charge you for a request or treat you worse for making a request, except where the law allows a reasonable fee for a request that is clearly excessive.

Everyone. You may ask Raven Media to tell you what personal information Raven Media holds about you, to correct information that is wrong, and to delete your information. Raven Media may keep information that the law requires Raven Media to keep, such as tax records. Deleting purchase records may end your access to downloads and may end Raven Media’s ability to answer a refund or support request for the purchase.

California residents and residents of other U.S. states with privacy laws. You may have the right to know the categories and specific pieces of personal information collected about you, the purposes for which they are used, and the categories of recipients; to request a copy; to request correction or deletion; and to opt out of the sale or sharing of personal information. Raven Media collects these categories: identifiers (name, email address, IP address), commercial information (purchase records), internet activity (download records and technical logs), and approximate location (such as your country, from your billing details or IP address). Raven Media does not sell personal information and does not share personal information for advertising.

People in the European Economic Area, the United Kingdom, Switzerland, and similar regions. You may also have the right to receive a portable copy of the information you gave Raven Media, to restrict or object to certain uses, including uses based on legitimate interests, and to withdraw consent at any time where Raven Media relies on consent. You have the right to complain to your local data-protection authority. In the United Kingdom, that authority is the Information Commissioner’s Office. These rights do not affect a purchase you already made.

Children

The site and the kit are for working professionals. Raven Media does not direct the site to children, and does not knowingly collect personal information from anyone under 16. If you believe that a child has given Raven Media personal information, email support@plantoyes.com, and Raven Media will delete the information.

Security

Raven Media uses reasonable technical and organizational measures to protect personal information, including having payment details go directly to Stripe and Link so that your full card number never reaches Raven Media, limiting who has access to purchase records, and using encrypted connections. No method of transmission or storage is completely secure. If a breach of personal information occurs that the law requires Raven Media to report, Raven Media will notify the people affected and the authorities as the law requires.

Changes

Raven Media may update this Privacy Policy. Raven Media posts the updated policy on this page with a new effective date. If a change is significant, Raven Media will also post a notice on the site or send an email to the address used at checkout, where that is practical.

Contact

For a privacy question or request, email support@plantoyes.com.

Raven Media LLC